Shipping Policy

Free standard shipping on ALL orders.

Online order processing may take up to two full business days. Please note: orders over $500 require a signature upon delivery. Please consider this when selecting your preferred method of shipping. Deliveries are made Monday through Friday excluding holidays.

How long will delivery take?

Delivery usually takes 2-5 business days, although it’s often shorter. Orders are delivered by courier, usually Ups, FedEx and DHL.
You’ll receive a tracking number shortly after placing your order, so you can see exactly when it’s scheduled to arrive.

In the event of a delay, Valois W Trading will contact you either by email or telephone to inform you of this.

Accurate Address Information

Our shipping methods are only as accurate as the information that we are given. Please verify all of your shipping and billing information when placing your order. Our system is capable of retaining multiple addresses; although it will always select the default address for both shipping and billing. You will have the option of entering a new address or selecting one that has been previously entered during the checkout process. It is your responsibility to verify that all addresses are complete and accurate. Please make sure to include your apartment, suite, unit, room, or space number to ensure proper and timely delivery of your order. All orders will be shipped to the address listed on the confirmation page of the order.